If you or someone you know is in crisis and in need of immediate help, call 911 or go to the closest emergency room.

Crisis and Distress Services

A mental health crisis is any situation in which a person’s behavior puts them at risk of hurting themselves or others and/or prevents them from being able to care for themselves.

If you or someone you know is in crisis and in need of immediate help, call 911 or go to the closest emergency room.


Ontario

Crisis Services Canada | Suicide Prevention and Support

Call 1-833-456-4566 available 24/7
Text 'Start' to 45645 - 4:00pm to Midnight ET (standard text messaging rates apply)
Website: www.crisisservicescanada.ca

If you’re thinking about suicide, are worried about a friend or loved one, the Canada Suicide Prevention Service is available 24/7 for voice and 4pm to 12am ET for text.

Kids Help Line

Phone: 1-800-668-6868
Website: www.kidshelpphone.ca

Kids Help Phone provides national 24-hour, bilingual and anonymous phone counselling, web counselling, and referral service for children and youth.

Progress Place Warm Line

Phone: 416-960-WARM (9276)
Text: 647-557-5882
Online chat and website: www.warmline.ca

Provides confidential and anonymous peer support for adults 18+. This is not a crisis line.

Youthdale Crisis and Mobile Support Team

Phone: 416-363-9990
Website: www.youthdale.ca/crisis-line

The Crisis and Mobile Support Team is the access point for Youthdale’s Acute Secure Unit (ASU), Transitional Psychiatric Unit (TPU) and Transitional Age Unit (TAU) . You can access the Team by calling 416-363-9990, where they  have trained professionals on the line 7 days a week to assess each young person’s risk, mental status and needs through a telephone interview and intake process.


Toronto

Distress Centres of Greater Toronto

Phone: 416-408-HELP (4357) or text 45645
Survivor Support Program: 416-595-1716
Website: www.torontodistresscentre.com

Provides 24-hour support, 7 days a week, 365 days a year to individuals in our community at risk and their most vulnerable.

Spectra Helpline (Peel) and Distress Centres (Toronto) merged in May 2019.

Gerstein Centre

Phone: 416-929-5200
Website: www.gersteincentre.org

Provides 24-hour community-based crisis services for adults 16+ in the City of Toronto who are dealing with mental health, concurrent, or substance use issues and are currently in crisis.

For You Telecare Family Service (FUTFS)

Distress Line: 416-241-5456
Toll-Free Line: 1-877-210-8877
Website: www.futfs.org

A trained counsellor is available at (416) 241-5456, 24 hours a day, 7 days a week to listen to and provide emotional support to those who may be experiencing grief, loneliness, illness, conflict or other crisis in their lives or in the lives of a loved one. Your anonymity is guaranteed.

Toronto Rape Crisis Centre

Phone: 416-597-8808
Website: www.trccmwar.ca

Free and confidential 24-hour crisis line for anyone who has been raped, sexually assaulted, or abused, anyone who has had unwanted sexual touching, incest survivors, survivors or childhood and adult sexual assault, and family and/or friends.


Durham Region

Distress Centre Durham Region

Phone: 905-430-2522
Toll-Free: 1-800-452-0688
Website: www.distresscentredurham.com

Provides 24-hour helpline service, resource centre, suicide survivor support groups, adolescent suicide awareness, and community training and education.


Peel Region

Crisis Support Peel Dufferin CMHA

Phone: 905-278-9036
Caledon and Dufferin: 1-888-811-2222
Website: www.cmhapeeldufferin.ca/programs-services/24-7-crisis-support-peel

Offers support to individuals age 16+ experiencing a mental health and/or addictions crisis or difficulties coping as well as support for family, caregivers, and friends. Not an emergency response unit.

Distress Centres of Greater Toronto

Brampton and Missisauga: 905-459-7777
Caledon: 1-877-298-5444
TTY: 905-278-4890
Website: www.spectrahelpline.org

Confidential crisis and suicide intervention and emotional support. Services offered in English 24/7, 365 days a year. Services also available in Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi, and Urdu from 10am-10pm, Monday to Friday.

Spectra Helpline (Peel) and Distress Centres (Toronto) merged in May 2019.


York Region

York Support Services Network

Phone: 1-855-310-COPE (2673)
Text: 1-855-310-2673
TTY: 1-866-323-7785
Website: www.yssn.ca/Crisis-Response-Services

Available 24 hours a day, 7 days a week and serving residents of York Region and South Simcoe.

Mobile Crisis Response Teams (24hrs per day/7 days per week)

Gerstein Centre Mobile Team

Phone: 416-929-5200
Website: www.gersteincentre.org/our-crisis-services/mobile-crisis-team/

Mobile Team Visits can be organized with crisis staff following a call on the crisis line (416) 929-5200. Their catchment area is Toronto and they can meet people where they call from or at a safe agreed-upon location in the community.

York Support Services Network – Community Crisis Response Service

Phone: 1-855-310-COPE (2673)
TTY: 1-866-323-7785
Website: www.yssn.ca/Crisis-Response-Services

Available 24 hours a day, 7 days a week and serving residents of York Region and South Simcoe. Mobile Crisis Response Team is able to respond within 12 hours, 7 days a week to provide on-site supports.

Peel Regional Police – Crisis Outreach and Support Team (COAST)

Phone: 905-278-9036

Offered 7 days a week, 11am to 11pm. Serves Mississauga and Brampton. Respond in environment of choice in unmarked police cruiser.

Durham Mental Health Services – Crisis Access Linkage Line

Phone: 905-666-0483
Toll Free: 1-800-742-1890
Website: www.dmhs.ca/cause/crisis-response

Mobile crisis team can support the individual in their preferred environment.

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